Physician Answering Services Handling

Physician’s Answering Service understands the critical nature of medical communications. Its experience gives us an edge that helps your practice. Emergency calls, appointment scheduling and referrals are all treated with the care that the patients and associates expect in this field.

A good telephone image is important, and we take care to insure that your practice sounds professional. An accurate on-call roster helps assure the calls are routed appropriately based on day and time. The answering services provide appointment scheduling services that can even be coordinated with your own staff for seamless scheduling day or night.

The Health Insurance Portability and Accountability Act (HIPAA) compliance is a central issue for Physician’s Answering Service. We are well-versed on the regulations concerning privacy of patient information and closely follow the ongoing developments with HIPAA.

The Physician Answering Services provide service in the all united states areas. As a medium-sized service, every customer is significant to provider. You can read some testimonials that demonstrate the quality. When you’re ready, please contact some operators for a free consultation. Numbers in the 727 and 813 exchanges are available, as well as 800 number service.

Operators are always available to any caller. For situations where a simple automated greeting makes sense, they can route callers appropriately without requiring operator time. For example, the initial recorded announcement typically gives the name of the practice, suggests that callers dial 911 for a medical emergency, allows immediate paging via a live operator, and permits leaving a voice mail for less critical needs.

Human operators are always available to assist callers who give no response to the automated system. Callers are never left adrift in an automated attendant. Calls can be patched through to the on-call physician for critical cases. We can also provide appointment scheduling services if you desire.

by Physician Answering Services